Italiano 
Correct languages and layouts
Interfaces, forms and communications can be adapted to Italian, English and Arabic with Right-to-Left handling.
Why webRay® exists
Move beyond the limits of traditional event management.
When guest data, communications, payments, logistics and accreditation live in separate tools, the event office loses time and visibility.
Fragmented information
One updated source of truth
Guest records, responses, payments, rooms, travel and accreditation often end up in different files. webRay® brings them into one centralized environment, reducing duplication and misaligned versions.
Repetitive operations
Automation where it truly matters
Sending communications, matching documents, updating lists or preparing reports can take many hours. webRay® automates recurring tasks and frees time for decisions that need human attention.
Lack of control
A clear operational command view
Without a shared dashboard, it is difficult to know who has replied, which data is missing, which payments are incomplete or how accreditation is progressing. webRay® turns operating data into immediately usable insight.
Premium
Edition
Edition
Our solution
webRay®, the modular command center built around the real event workflow
Before activation, profiles, collected data, registration rules, services, communications, payments, logistics, accreditation and authorized users are defined.
The platform is then configured around the project, without imposing rigid procedures that do not match the organization.
Modular flexibility
Activate only the modules you need and adapt them to small events, complex congresses, roadshows, conventions and international formats.
Automated processes
From invitations to registration, from rooming lists to document delivery, from communications to reports: fewer manual steps and more operational continuity.
Always aligned data
Every team works on the same updated guest records: event office, hospitality, hotels, transfers, administration and accreditation desk.
Integrated accreditation
Compatible with goAhead, goAhead+ and signMe for complete, secure and traceable access management.
Multichannel communication
Email, push notifications and SMS work together for invitations, reminders, call times, logistics updates and post-event communications.
Website or Web App
Offer participants a dedicated website or web app with content, forms and services aligned to their language, profile and role.
International Event Technology
Ready for Europe and Middle East events, multilingual and GCC Ready
webRay® supports international and multilingual projects, including Arabic with Right-to-Left compatibility. Registration websites, forms, emails, web apps, QR codes and communications remain coordinated in a coherent journey for every guest profile.
Italiano / English / العربية
Right-to-Left
GCC Ready
VIP & VVIP
Remote & onsite
VIP and hospitality journeys
Invitations, companions, reserved access, hotels and transfers follow different rules based on each guest profile.
Operational support
Setup, accreditation desk and assistance can be coordinated remotely or onsite during the most critical event phases.
Core Technology
The five main areas of webRay®
Dashboard, guest records, communications, reports and registration website work together to support the event office from preparation to follow-up.
Strategic Visibility
Dashboard & Real-time KPI
The Dashboard is the event control center: charts, indicators and customizable widgets make registrations, activities, payments, communications and accreditation easy to read.
- Real-time registration monitoring
- Completeness of required data
- Payment and communication status
- Custom KPI indicators
Relationships & Precision
Granular Guest Data Management
Each guest has a personal record with data, profile, invitation status, services, companions, travel, hotel, special requests, consent and communication history.
- VIP, speaker and sponsor profiling
- Rooming lists, travel lists and transfer lists
- Special requests, privacy and dietary tracking
- Linked companion management
Brand Voice
Systematic Mailing Automation
The Mailing module lets you create, schedule and send personalized communications from the back office, with branded templates, dynamic fields and a full archive.
- Visual editor for custom templates
- Dynamic fields for personalized messages
- Bulk, segmented and scheduled sending
- Communication archive by guest
Business Intelligence
Reporting & Data Export
The event office can query the database without technical skills, selecting fields, ordering and filters to produce targeted Excel exports.
- Presets for departments and suppliers
- Dynamic column ordering
- Filters for arrivals, hotels, transfers, payments and accreditation
- Historical archive of generated reports
Identity & Engagement
Site Creation No-Code CMS
The registration website can be created and updated directly from the platform, with logo, colors, copy, images, agenda, location, FAQs, documents and profiled forms.
- No-code editor for text and images
- Profile-based content
- Multilingual support for international events
- Reserved links for hybrid or virtual events
Engineering for Complexity
Advanced capabilities, activated only when needed.
Accreditation, payments, personal documents, notifications and AI connect to the same Guest Management flow, without creating parallel silos.
Artificial Intelligence chatbot
A 24/7 assistant answers questions about agenda, location, access, times, services and registration using approved event content.
Integrated accreditation systems
Synchronization with goAhead, goAhead+ and signMe for digital check-in, QR code scanning and signature collection on tablet.
Bulk PDF ticketing delivery
Tickets, vouchers, hotel confirmations and personal documents are matched to the correct guests and sent in bulk.
Integrated payment system
Stripe, PayPal and Nexi can manage fees, workshops, optional activities, accommodation and additional services linked to each guest record.
Real-time push notifications
Immediate alerts for room changes, agenda updates, session reminders or operational messages, even when users are outside the event website.
SMS for urgent communications
For essential messages, webRay® can send SMS to everyone, selected groups or a single participant.
Digital Wallet Pass
The personal QR code can be saved to Apple Wallet or Google Wallet, ready at the desk without searching for an email.
Enterprise system integrations
APIs, webhooks, CRMs, SAP, authentication and external databases are assessed according to the technical context and client procedures.
Security and support
Protected data, authorized operators and responsible event governance
GDPR Compliance
webRay® is designed to manage personal data, consent and privacy notices with attention to data minimization.
SSL Encryption
We use SSL encryption to protect all sensitive information, ensuring maximum security for you and your participants.
AI Powered
Selected modules use AI to reduce repetitive requests, support participants and improve the productivity of the event office.
Integrated payments
The platform records transaction status and links amounts, purchased services and payment codes to the guest profile.
Carbon neutral
webRay® also supports more sustainable events, with infrastructure oriented toward renewable energy and fewer paper-based processes.
Setup and assistance
I.T.S. Planet supports workflow analysis, configuration, visual customization, data import, testing, training and assistance during the event.
Frequently asked questions
Clear answers for evaluating webRay®.
Frequently asked questions about configuration, modules, communications, accreditation, integrations and data protection.
A registration tool mainly collects attendee data. webRay® also manages what happens before, during and after registration: communications, companions, activities, rooms, travel, payments, documents and accreditation.
No. webRay® is modular: each event activates only the modules it actually needs, with the option to add more functions later.
Yes. The registration website, web app, emails and digital materials can be customized with logo, colors, images, fonts and the client’s visual identity.
Yes. Guest records can be imported from Excel files and organized by profile, group, company or participation rules.
Yes. Each profile can see different questions, content, services and access modes, including conditional fields based on previous answers.
Companions are linked to the main guest while keeping separate records. Rooming lists, travel lists and transfer lists remain connected to updated guest data.
webRay® coordinates email, push notifications and SMS. Communications can be sent to everyone, profiled groups or individual participants, with personalized data pulled from the guest record.
webRay® records sending status and stores a copy of communications. Opens and clicks are useful indicators, but not absolute proof of reading because filters, proxies and corporate systems can affect tracking.
Yes. The platform can integrate with gateways such as Stripe, PayPal and Nexi, linking transactions, amounts and purchased services to the participant profile.
Yes. Tickets, vouchers, hotel confirmations and other personal PDFs can be uploaded to a repository and sent in bulk to the correct recipient.
webRay® can be synchronized with goAhead, goAhead+ and signMe to manage digital check-in, QR code scanning and signature collection on tablets.
Yes. The personal QR code can be added to a Digital Wallet Pass compatible with Apple Wallet and Google Wallet.
Yes. webRay® supports multilingual portals and communications, including Arabic with Right-to-Left display. Hybrid or virtual events can include reserved content and personal access links.
Yes. Site structure, fields, profiles, templates and configurations can be duplicated and adapted for new editions, roadshows or annual congresses.
Yes. webRay® can connect to CRMs, SAP, management systems, authentication systems, payment gateways and third-party services, depending on available APIs and security policies.
webRay® uses SSL-protected connections, supports consent and privacy notice management, and lets you configure different permissions for authorized operators.
Solutions for major brands
Brands that used our event and digital platforms
Get in touch
Do you need to organize a complex event management office for your event?
We tailor the platform to your specific needs