Italiano Scope of this notice
This privacy policy is provided under Articles 12, 13 and, where applicable, 14 of Regulation (EU) 2016/679 ("GDPR"). It applies to personal data processed through the website www.itsplanet.com, its pages and related digital contact points.
The notice does not cover third-party websites or services that may be reached through external links. Those services act according to their own privacy notices.
Data controller
The data controller is I.T.S. Planet S.r.l., VAT number 06686240968, with registered/contact office at Viale Carlo Cornaggia 2A, 23807 Merate LC, Italia.
- Email: info@itsplanet.com
- Phone: +39 039 587322
Categories of personal data processed
Depending on how you use the website, I.T.S. Planet may process the following categories of data:
- Browsing and technical data: IP address, browser and device information, requested pages, date and time of access, server logs, security events and technical identifiers necessary to operate the website.
- Contact data: name, surname, company, role, email address, telephone number and any information voluntarily included in contact requests.
- Newsletter data: email address, consent evidence, source page and technical information connected to the subscription request.
- White paper or resource request data: contact details, requested resource and information required to send the material or follow up on the request.
- Cookie and preference data: consent choices and technical information described in the Cookie policy.
Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Operating the website, ensuring security, preventing abuse and managing technical logs. | Legitimate interest and, where applicable, legal obligations. |
| Replying to contact requests, quotes, demos or information requests. | Pre-contractual measures or legitimate interest in responding to the request. |
| Sending newsletters and marketing communications requested by the user. | Consent, which can be withdrawn at any time. |
| Sending white papers, documents or resources requested through forms. | Pre-contractual measures, consent where required, or legitimate interest. |
| Complying with legal obligations and defending rights. | Legal obligation and legitimate interest. |
| Analytics, profiling or marketing cookies, where active. | Consent, except for strictly technical or legally equivalent analytics cookies. |
Processing methods and security
Data is processed with electronic and organizational measures designed to protect confidentiality, integrity and availability. Access is limited to authorized people and providers who need the data to perform their role.
I.T.S. Planet does not use personal data collected through this website for automated decisions that produce legal or similarly significant effects under Article 22 GDPR.
Retention periods
- Technical logs are retained for the time needed to operate and secure the website, normally up to 12 months unless further retention is necessary for security or legal reasons.
- Contact and quote requests are normally retained for up to 24 months from the last useful interaction, unless a contractual relationship or legal need requires longer retention.
- Newsletter data is retained until withdrawal of consent, unsubscribe or deletion request, without affecting previous lawful processing.
- Contract, accounting or legal data may be retained for the periods required by applicable law.
Recipients and international transfers
Data may be processed by authorized personnel and by providers supporting hosting, maintenance, email delivery, database management, security, analytics, cookie consent management, CRM or communication tools.
Some third-party providers may process data outside the European Economic Area. In those cases, transfers take place on the basis of adequacy decisions, standard contractual clauses or other safeguards provided by the GDPR.
Your rights
You may exercise the rights provided by Articles 15 to 22 GDPR: access, rectification, erasure, restriction, portability, objection and withdrawal of consent where processing is based on consent.
You also have the right to lodge a complaint with a supervisory authority, including the Italian Data Protection Authority, if you believe that the processing of your data is not compliant with applicable law.
Minors
The website and I.T.S. Planet B2B services are not intended for minors. Please do not send personal data relating to minors unless you are legally authorized to do so and the processing is necessary for a specific request.
Requests about personal data
For any request concerning this notice or the exercise of privacy rights, contact I.T.S. Planet at: